Komodo Support Sandbox
Komodo Support Center
How can we help you today?
Search across product documentation, training, FAQs, and release notes — or jump straight to the area you need.
Product Documentation
Find what you need by product
Step-by-step guides, reference docs, and release notes for every product on the Komodo platform.
Marmot
Healthcare AI that shows its work. Reproducible, auditable, traceable analyses you can defend — built on more than a million validated healthcare workflows.
MapLab
MapView & MapExplorer dashboards, workspaces, and dataset tools.
MapAI
Plain-language Q&A across the Healthcare Map, with prompt guidance.
Prism
Cohort building, refining, reports, and dashboard creation.
Sentinel
Login, monitoring, and Post SFMA workflows.
Aperture
Configuration, integrations, and troubleshooting playbooks.
Get going faster
Helpful starting points
Understanding your data
FAQs, documentation, and tips for working with the Healthcare Map.
Explore data hub →
Komodo Academy On-Demand
Self-paced training and tutorials to deepen your expertise across the platform.
Start learning →
System Status
Real-time uptime and incident history for every Komodo product.
Open status page →
For Komodo Employees
Internal tools
Submit on behalf of a customer
Open a Zendesk ticket as the customer (external) or as yourself (internal). Auto-detects the Salesforce account from the customer's email domain and looks up the matching engagement.
Open internal form →Agent workspace
Jump into your Zendesk agent queue.
Open Zendesk →Collaborator tickets
Active cases where you're listed as a follower or CC.
Open monitor →Still need a hand?
Talk to a human expert on the Komodo support team
Open a support case and a Komodo expert will be in touch. For urgent product issues, check the Status page first.